TERMS AND CONDITIONS

General Terms and Conditions

For Website, Galleries, and Media

OVERVIEW

This website is operated by Lilap Group, also known as Lilap Media throughout the site, the terms “we”, “us” and “our” refer to Lilap Group. Lilap Group offers this website, including all information, photography, media and other services available to you, as our dear user, conditioned upon your acceptance of all terms, conditions stated here.

By visiting our website, you agree to be bound by these terms and conditions, including those additional terms and conditions found on this page.

Please read these terms and conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, please do leave this website. Usage of this website means that you have read, agreed and accepts all of the terms and conditions stated herein.

USAGE OF OUR SITE

You may not use our website for any illegal purpose or violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, trojans, or viruses or any code of a destructive nature.

AFFILIATE SYSTEM

We have the right to refuse, remove, and suspend payments to affiliates who have violated our website Terms and Conditions. Any use of spam link bots, bots of any other kind, forced referrals, and any type of deceitful marketing is against our Terms and Conditions.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

LEGITIMATE SOURCES

All images downloaded/shared via means taken from our website must have accreditation from our website or has been authorized by our website, and/or, by Lilap Group.

LICENSE GRANT AND USAGE

Licensor grants licensee the limited right to use the Images downloaded from our website. This license grant is limited only to exhibit, display, used for social media, portfolio or personal use. This license grant excludes commercial use and requires a commercial license before any commercial use is allowed.

THIRD-PARTY LINKS

Certain content, products and services available via our service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

THIRD PARTY RESPONSIBILITY

We are not liable for any harm or damages related to the purchase, and/or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

COPYRIGHT

Ownership and copyright of the said licensed images belongs exclusively to Lilap Group. Any unauthorized use of the images including, but not limited to, advertisements, promotional, and commercial is not permitted without an approved License.

INJUNCTION

Any breach by the licensee under this agreement will result in irreparable inquiry to the licensor for which damages and other legal remedies will be inadequate. In seeking enforcement of any of these obligations, licensor will be entitled (in addition to other remedies) to preliminary and permanent injunctive and other equitable relief to prevent, discontinue and/or restrain the breach of this agreement.

GOVERNING LAWS

The parties agree that this agreement, or any claim, dispute or controversy (whether in contract, tort or otherwise, whether pre-existing, present or future, and including statutory, consumer protection, common law and equitable claims) between licensor and licensee arising from or relating to this agreement, its interpretation or the breach, termination or validity thereof, the relationships which result from this agreement, shall be governed by the laws of Australia, without regard to conflicts of law.

You have read, fully understood all the terms and conditions of this agreement

Terms of Service

OVERVIEW

This website is operated by Lilap Group, also known as Lilap Media. Throughout the site, the terms “we”, “us” and “our” refer to Lilap Group. By using our services, you engage in our “Service” and agree to be bound by the following terms of service including those additional terms and conditions and policies referenced herein.

Please read these terms of service carefully before using any of our services. By using our services, you agree to be bound by these terms of service. If you do not agree to all the terms of service, then we recommend not to use any of our services.

This agreement is between Lilap Group and You (or “Client”)

BACKGROUND

Lilap Media was originally conceived in 2006 as a project for a high school student. It grew to become a business in Wellington, New Zealand in the year 2008. Since then, Lilap Media continued to excel within the industry and deliver amazing services to all our customers.

With the research and development constantly developing our technology, we also continue to grow in services, customers, events, and equipment. Almost all of the equipment Lilap Media uses are custom made, and/or designed by the founder of Lilap Media for the specified work.

Lilap Media expanded to Melbourne, Australia at the start of 2013 and have been very successful in the Major Events industry, since then, Lilap Media has continued it’s development in it’s own technology to further increase it’s market share in Australia.

APPLICABILITY

Subject to the provisions of general terms and conditions, this terms of service applies specifically to the following services:

  • Catering
  • Event Management
  • DJ Hire
  • Event Decoration Hire
  • Equipment Hire (Such as Speakers, Printers etc)
FEES AND PAYMENT

You agree to pay the subscription fees and any other charges incurred in connection with the service agreement (including any applicable taxes) at the rates in effect when the charges were incurred. We will bill all charges automatically to your [credit card, paypal, etc].

DATE CHANGES

Should, for any reason, the date of the event change, we will provide our best effort to accommodate the new date. The client agrees in the event of an event change by the client any expenses including but not limited to retainers and fees that are non-refundable and non-transferable are the sole responsibility of the client. The client understands that last minute service charges can impact the quality of the services and we are not responsible for any compromises in quality owing to such changes. Finally, should the event not take place due to a date change by the client, the client will be responsible for cancellation policies applicable therein.

CANCELLATION

In the event that the cancellation is caused by the client, all payments made hereunder to Lilap Group are non-refundable, except that should the event be caused by fortuitous event or events which beyond our control prior or during to the event.

STATUTE OF LIMITATIONS

Regardless of any statute or laws to the contrary, you must file any claim or cause of action arising out or related to the services within (1) one year after such claim or cause of action arose or be forever barred. This section shall survive termination of this terms of service.

SEVERABILITY

If any provision of this agreement is adjudged by a court to be void or unenforceable such provision shall no way affect any other provision of this agreement, the application of the provision in any other circumstances or the validity or enforceability of this agreement and such provision shall be curtailed and limited only to the extent necessary to bring it within legal requirement.

AMMENDMENTS

Lilap Group reserves the right to amend the information of this terms of service at any time without prior notice. You are obligated to check and read from time to time to this terms of service mentioned in our website.

You have read, fully understood all the terms and conditions of this agreement

Photo Booth Terms of Service

OVERVIEW

This is Lilap Group, also known as Lilap Media (or “we” or “our” or “us”) terms of service. Photo booth service provided are under these terms of service. Using our photo booth services means that you have read, agreed and accepts all of the terms and conditions stated herein. We reserve the right to alter or modify these terms at any time in which you will be given the revised agreement and your continued use of our service implies agreement with these terms. Lilap Group agrees to provide photo booth service to you based on the checked service details (or subscribed photo booth services).

This agreement is between Lilap Group and you (or “client”)

SERVICE ENGAGEMENT

We shall reserve the date of the affair listed on this agreement only and providing that the client is legally competent to execute this agreement, has done so and the entire required retainer has been fully paid and processed by us. With regard to corporate purchase or engagement, the client executing this agreement represents that they have full authority to bind said corporation or other entity to this agreement and should said representation be erroneous, the signatory making such representation shall be deemed to have signed this contract personally and shall be held liable to the same.

A service retainer in the amount of 50% is required at the time of booking as a retainer. The retainer is non-refundable, but is transferable to a new available date. In this instance, we require that both parties shall enter into a new agreement.

We shall not commence its service engagement until the balance is paid in full. Payment for any coverage in time must be paid before additional hours or services are provided.

DELIVERY & SETUP

We shall deliver and setup the photo booth within 30 minutes of the start time provided by the client, depending on the services included. In case, we shall commence without an operational booth (as required in the photo booth policy), parties may agree to extend the time engagement to match the lost time.

DELIVERY WITH STAIRS

It is the responsibility of the client to ask sufficient questions to the venue to provide us with accessibility information during the booking process. We require access to the venue and only deliver to the ground floor, or the floor we have entered in from street level.

If the location of the event is to be located elsewhere other than the ground floor, or the floor we enter from street level, we shall charge an extra fee for extra staff to deliver. This is a health and safety matter and cannot be avoided.

If the client fails to provide venue accessibility information by the time of arrival of our staff at the event venue, we have the right to refuse any jobs and/or tasks that is deemed a risk for health and safety purposes. In this case, we may not continue with the service and the client will not receive a refund as the client has failed to inform us of the venue accessibility information.

VENUE APPROVAL

It is the responsibility of the client to ask the venue for our photo booth services to be approved and to arrive within thirty (30) minutes of the specified service start time.

Some venues require suppliers, and entertainment providers to bump in (setup) before the event starts and bump out (pack down) after the event ends. We are unable to deliver at an earlier time and it is the clients responsibility to select the start time to coincide with venue approved loading times.

We will not be able to adjust the booking time and cannot provide an earlier, and/or later service start time. In the case if the venue does not approve Lilap Group from entering the venue space for setup on the day of your event, we will be unable to provide you with the contracted service and will not receive a refund.

In the case of the venue does not allow us to leave the venue after the service finish time, the client will be billed additional hourly service and fees may incur.

Please make sure you book the start time that the venue allows all suppliers, and entertainment providers to bump in (setup), and book to finish when the venue allows all suppliers, and entertainment providers to bump out (pack down).

VENUE CHARGES

It is understood that there will be no extra charges made to us for using venue utilities such as, but not limited to: power, space, and/or other services that the venue offers for the event.

VENUE FOOD

We require a meal for our photo booth attendant during an event, held at a registered venue and is 4 hours or more in hire length. This is to allow our staff to meet the OHS regulations. If no meal is provided at the venue, it is understood that the attendant may leave the venue of up to one hour to purchase a meal. During the absence of the attendant, it is understood that the booth will be unattended and any issues that may arise with the booth during this time is exempt from the loss of time rule as stated in the Operations policy clause.

OPERATIONS POLICY

We will start its services exactly at this time the client specifies on the booking sheet, we will however come early for setup depending on services included. We agree to have the service operational for the time period specified.

However, in some situations operations may need to be interrupted for maintenance, service and/or photography optimizations. We agree to send a qualified technician onsite to maintain and operate the photo booth. Should we fail to provide a fully operational photo booth for the remainder of the agreed period, the client’s only remedy is a partial or full refund of payment received depending on the time remaining. We will not pay any compensation or refund valued more than the amount that has been paid.

Client agrees that Lilap Group shall not be responsible for consequential damages. If only partial services can be provided due to conditions beyond its reasonable control, then the rental charges shall be refunded on prorated basis. Operation of photo booth times may be adjusted if event location or client ends the event prior to the contracted end time and no refund of money will apply.

TRAINED ATTENDANT

A trained photo booth attendant will be provided for your event to ensure the smooth running of the photo booth during the event. Attendant may stop the usage of photo booth at any time during the event if they feel that it is being misused in a way that is dangerous to persons or potentially damaging to the product. Attendant may also need to shut photo booth down for a short time if loading of more photo paper is required. It is at the discretion of the attendant whether to stay or to roam in and out of the venue. The attendant will have remote and notification capabilities for when the photo booth needs an attendant.

DATE CHANGES & CANCELLATIONS

Any request to alter the agreed date and/or time of the photo booth service must be made in writing at least 30 days prior to the client’s event. Any change of date is subject to the availability of the photo booth on the alternative date and/or time and receipt of a new booking agreement. We may not be able to change or alter any date and/or time if there are other bookings directly before or after the client’s event. If the client cancels an agreed photo booth service up to 30 days prior to the service engagement, then the retainer paid will be forfeit. If the client cancels an agreed rental of the photo booth within 30 days before the rental date the full amount will be forfeit.

LOCATION & SPACING

To ensure smoother operation and to maximise our efficiency, we require a work space of at least 3 x 3 meters, but will need 4 x 4 metres of space for larger backdrops and other enclosures. This space will include the photo booth, workstation, and lighting. We may not be able to work in a smaller or confined space due to the large backdrop layout. We will require a square or rectangle table. These will be used by staff members during the event and to hold equipment and props.

We need an open, easy access area as in some cases the photo booth is a popular attraction and could easily congest surrounding areas. The area must be easy to manage and maintain.

Client acknowledges that photo booth cannot be operated outdoors and must be under shelter. If the location of the photo booth will be located outdoors and/or it is not under shelter, the attendant has the right to refuse any service or operations for health and safety reasons.

POWER POLICY

Our gear requires electricity to operate and without access to a power outlet we may be unable to operate the photo booths and the computers for editing. As such, we will require the client to provide at least 10 amps of power supply and 240v as we do not have portable power.

PHOTO BOOTH SCHEDULING

To maximise productivity and work efficiency, Lilap Group and its staff must be included in any of the events scheduled or allocated time slots to notify the guests or attendees as the schedule of the service engagement for convenience. This provides the client with more images and more satisfied attendees.

CHILDREN

Children under the age of 12 must be accompanied by a parent or guardian to use the booth. The attendant at any time may refuse entry/service if the child does not have a parent or guardian. We reserve the right to deny the use of photo booth for children under 12 years of age due to health and safety reasons.

ILLEGAL ACTIVITY

In the case of illegal activity happening near or at the venue of where are services are located. We have the right to cease all operations and/or services immediately. Our attendant will pack up any gear and will leave the premises of any illegal activity.

EVENT ACCESS & MEDIA ACCREDITATION

Our staff may need access and/or media accreditation in order to enter your events venue. Without access and/or media accreditation, we may not be unable to enter the events venue and unable to setup gear.

In no instances that we shall pay/purchase tickets or passes in order to provide its services. We shall not be liable in case that the same wasn’t able to provide its services due to access and/or media accreditation.

LOSS OR DAMAGE TO EQUIPMENT

Client assumes complete responsibility for any loss of or damage to our equipment (other than fair wear and tear) caused by any misuse of the equipment by the client, their employees or their guests. Client shall be responsible for any loss of or damage physically or digitally to the provider’s equipment caused by theft, fire, flood or accidental damage which could be caused by a guest.

CANCELLATION POLICY

Except for fortuitous events, there shall be no refund of the retainer after the payment of the retainer for the booking as the client has agreed at the final stage of the booking process. If the event is cancelled within two weeks prior to the date of engagement, client shall pay the remaining balance due to the high probability that we will not be able to further book that date. No cash refund will be given for the retainer, but it is applied as credit onto the client’s Lilap Group account.

FAILURE TO PERFORM

Client and Lilap Group agrees to be cheerful cooperation and communication for the best possible result within the definition of this agreement. Due to the limited and subjective nature of the event, we cannot be held responsible for requested photographs not taken or missed, lack of coverage resulting from weather conditions, or schedule complications caused by but not limited to, anyone in or at the event, or location restrictions. We are not responsible for lost photo opportunities due to other cameras or flashes, the lateness of the clients or other principles. We are not responsible for the lack of coverage due to weather conditions, scheduling complications due to lateness of individuals, rules and restrictions of venue, or the rendering of decorations of the location.

It is acknowledged that any lists submitted to us will be used for organisational purposes only and in no way, represent photography that will actually be produced. We will do our best to fulfil all requests but can make no guarantees all images will be delivered. We recommend that the client point out important individuals for informal or candid photographs to our staff/photographer during portrait shooting that they wish to have photographed. We will not be held accountable for not photographing desired people if there is no one to assist in identifying people or gathering people for photographs. We are not responsible if key individuals fail to appear or cooperate during photography sessions or for missed images due to details not revealed to us.

In all instances, we shall not be responsible more than the amount that has been paid by the client.

INSURANCE

Our performance under this agreement are covered with $20 million insurance policy. This insurance shall cover all operations of Lilap Group required for the performance of this agreement in the case of our fault. In case of client’s fault, client shall be responsible for all loss or damages. Lilap Group will not be liable if we are directly not at fault.

QUALITY CONTROL

Images are edited at our discretion, and delivered prints may not include all images shot. We reserve the creative rights to edit and release only those images deemed creditable as professional in quality and within its artistic standards.

RELEASE

All guests using the photo booth hereby grant Lilap Group the right and permission to copyright and use, photographic portraits or pictures of any photo booth user who may be included intact or in part, made through any and all media now or hereafter known for illustration, art, promotion, advertising, trade, or any other purpose. In addition, the client does hereby release, discharge and agree to save harmless Lilap Group from any liability, that may occur or be produced in the taking of said picture or in any subsequent processing thereof, as well as any publication thereof, including without limitation any claims for libel or invasion of privacy.

GALLERY

In the instance that the client requests for an only gallery, we may provide the client with a gallery that may or may not have a password for access. The gallery has a lifetime minimum of at least 365 days from when the event has concluded.

The client agrees to have our website on any of the media printed for guests to use

LOSS OF DATA & IMAGES

It is the client’s responsibility to ensure that the data, and or images given at the conclusion of the event is to be stored securely with backups. Lilap Group has the right to have a surcharge for any services in the retrieval of the lost data, and or images.

EVENT ENDS EARLY

In the case of the event ending prematurely/earlier than planned. We have the right to refuse a partial refund on the grounds of our contract to be hired for the whole duration of the event.

FORCE MAJEURE

This agreement is subject to force majeure, strikes, labour disputes, accidents, transportation breakdowns, traffic, or other causes beyond the control of Lilap Group, and Lilap Group shall not be liable for the aforementioned and in addition, any failures of electric supply and/or air conditioning or any of the above shall not be construed as a breach of agreement by Lilap Group.

SEVERABILITY

If any provision of these terms shall be unlawful, void, or for any reason unenforceable under contract law, then that provision, or portion thereof, shall be deemed separate from the rest of this contract and shall not affect the validity and enforceability of any remaining provisions, or portions thereof.

ENTIRE AGREEMENT

This is the entire agreement between Lilap Group and the client relating to the subject matter herein and shall not be modified except as agreed in writing by both parties.

YOU HAVE READ, FULLY UNDERSTOOD ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT